I bought a pearl flip 6 months ago and Im having problems with it. while in the middle of Instant messaging or even doing nothing at all and needing to make a call, I would open the flip and find the screen white and a clock image, Ive tried taking the battery out and this does not work, its annoying because if I have to make an emergency call, I have no phone to use!! I need to know what to do. Can you tell me where the reset button is on this phone. I would appreciate a quick response, thankyou very much for your assistance.